Complaints

At Charitable Giving we are dedicated to providing our clients with consistently excellent service.

However, we are aware that sometimes things can go wrong.
We’d like to know when they do, so we can prevent it from happening again.

If we have fallen short of expectations, please complete and return the form below, providing as much detail as possible.

You will hear from us within 10 working days of receipt of your complaint form.

If you are dissatisfied with the resolution of your complaint, you can raise it to the Fundraising Regulator here.